Quality Digital Office Solutions Blog

Information Governance & Printers: What You Need to Know

Written by QDOS Marketing Team | Jun 4, 2026 12:00:00 PM

We’ve seen too many organizations focus on digital risks while underestimating the hazards lurking right on the print floor. Let’s break down how smart information governance, including print security, can set your business apart and protect everything you’ve worked so hard to build.

 

What Is Information Governance?

At its core, information governance refers to how an organization controls, secures, stores, distributes, and disposes of its information—both physical and digital. Effective information governance ensures data is protected, accessible to the right people, and handled in compliance with industry regulations (such as HIPAA, GDPR, or SOX). 

 

Key Components of Information Governance 

 

Why Organizations Can’t Ignore It

Many small businesses assume information governance is just for large enterprises. But a single incident—like a data breach from an unsecured device—can cost you dearly.

Common risks of poor information governance:

  • Data breaches leaking client or sensitive employee information

  • Non-compliance penalties, especially for health, legal, or financial firms

  • Productivity losses from misplaced or mishandled documents

Example: One of the largest data breaches in American history occurred in 2025 when hackers infiltrated Conduent, a third-party printing and back-office processing company. As a result, an estimated 25 million Americans had their sensitive information exposed, including Social Security numbers, addresses, birthdates, and medical information.  

 

Printers: The Overlooked Risk—and Opportunity

Modern office copiers, printers, and multifunction devices are sophisticated computers. They store, process, and transmit information. Without strong security, these tools can become a prime route for data leaks.

Common printer vulnerabilities:

  • Unsecured printers accessible by anyone

  • Devices connected to company networks (potential hacking targets)

  • Forgotten hard drives with confidential data

Many compliance frameworks (HIPAA, PCI, etc.) highlight the need to secure print devices as part of information governance. Unprotected printers can expose businesses to unnecessary risks. But with the right approach, they are also a chance to enhance compliance and efficiency. Here are some steps you can take to improve your information governance now: 

  1. Assess your print environment: Identify unsecured devices and risky workflows. 

  2. Develop or update your print policies: Ensure rules cover both digital and paper documents.

  3. Train your staff: Employees are your first line of defense. Make sure they know best practices for printing and document handling.

  4. Implement secure print features: Use user authentication, secure release, and regular audit logs.

  5. Monitor and review: Regularly audit device access and information flows for compliance. 

 

How the Right Printer (and Managed Print Services) Support Your Information Governance

Not all printers are created equal when it comes to safeguarding information. Modern business printers from leading brands like Xerox and Kyocera offer high-quality outputs, but they’re also designed with security and governance in mind.

These devices feature:

  • Built-in encryption to protect sensitive documents stored on device memory

  • User authentication tools (badges, PIN codes) to ensure only authorized staff print or retrieve documents

  • Audit trails that track who printed what, and when

  • Automatic firmware updates that patch security loopholes and keep devices compliant with industry standards

When combined with Managed Print Services (MPS), these devices form the backbone of a document management ecosystem that actively supports your organization’s information governance goals.

Information governance is the foundation for protecting your data, your clients, and your business reputation, and printers play a crucial role in this equation. 

At Quality Digital Office Solutions, we combine innovative technology, deep local expertise, and award-winning service to help your organization stay secure and compliant.

Contact us today for a stronger approach to your information governance.